Refund / Return Policy

Soramoss

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@soramoss.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Soramoss is operated by Shenzhen Taiquanchang Trading Co., Ltd.

Company Name: Shenzhen Taiquanchang Trading Co., Ltd.

Address: Room 203, No. 25, 5th Lane, Fuhe West, Gonghe Community, Shajing Subdistrict, Baoan District, Shenzhen, Guangdong Province, China

Phone: +86 13956108094

Email: support@soramoss.com